Shipping Delivery Times
•When an order is placed on our site before 12:00PM PST, it is usually processed and shipped within three business days. If there is any delay in the processing or shipping of your order, we will contact you. Once your items have been shipped, we will generate a shipping confirmation e-mail that will detail your order information and a link to track your package(s).
•Ground shipping usually takes 5-7 business days. Orders shipped within California usually take 1-3 business days. Oversized items and/or furniture may take longer. Delivery time will be estimated when a shipping quote is sent.
•At this time we are unable to ship to P.O. boxes or Internationally. Please email email@example.com for possible exceptions.
•Once an order's status has been changed to SHIPPED, it cannot be canceled under any circumstances. In some cases, an order will be processed through our shipping department before its status has been updated and therefore, would also not be eligible for cancelation.
•DIANI Living offers FedEx Home Delivery, FedEx Express Saver and FedEx Standard Overnight for all website purchases. The estimated cost of shipping and packaging will be stated at the time of purchase. Alternative shipping carriers may be used for oversized items and/or furniture, and quotes will be gathered to get the best value.
•To arrange for a Saturday delivery, please call 1.877.342.6474 to speak with a customer service representative. Delivery times do not include Sundays or Holidays.
•To ensure the safety of your package, we require an indirect signature when shipping to apartments and/or if the value of the package exceeds $500. If you would prefer to waive this, please call 1.877.342.6474 to speak with a customer service representative and reference your order number.